Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC conducted its annual research survey in early 2025 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Less than $500 million in Revenue
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: $500 million to $10 billion in Revenue
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: More than $10 billion in Revenue
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: C-suite Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Innovation/Research & Development Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Operations Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Human Resources Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Digital or (IT) Information Technology Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Strategy/Transformation Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Enterprise KM Reporting Line
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Collections|
2025 KM Program Benchmarks and Metrics
KM programs continue to use APQC’s flagship KM benchmarking survey to level-set and evaluate their KM programs. In 2025, APQC expanded and enhanced this survey in response to…
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Presentation Slides|
Top Knowledge Management Priorities & Trends for 2025
In this webinar, we explored the transformative world of knowledge management (KM) amidst the rapid advancements in technology. This session was led by APQC's Lynda Braksiek…
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In most organizations, the KM core team is relatively lean. These staff members often support thousands of end users in different functions and business units, making it…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Consumer Products/Packaged Goods Industry
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
Measure Spotlight Results
(1 - 5 of 8 Results)KM change management experts/specialists as percentage of total KM FTEs
KM training managers/specialists as percentage of total KM FTEs
KM AI specialists as percentage of total KM FTEs
Percentage of funding for KM applications from digital/IT group/function
Percentage of KM program's target audience that currently contributes to enterprise knowledge bases or repositories at least annually
