Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
People of KM: The Future of KM Roles Survey Report
In early 2025, APQC surveyed KM professionals to assess the role of leaders and practitioners working in the discipline of knowledge management. This report includes their…
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Presentation Slides|
KM For a Sustainable Future (Slides)
In this webinar, Lynda Braksiek, Principal Research Lead, Knowledge Management, discusses KM for a sustainable future. Sharing research on sustainability and proven KM…
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Webinars & Videos|
KM For a Sustainable Future (On Demand Recording)
In this 25-minute, on demand webinar, Lynda Braksiek, Principal Research Lead, Knowledge Management, discusses KM for a sustainable future. Sharing research on sustainability…
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Webinars & Videos|
The Essentials of Knowledge Transfer (Recording)
In this interactive session, part of APQC’s “KM Essentials” series, experts Lynda Braksiek, Cindy Hubert, and Darcy Lemons guided participants through a framework for…
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Presentation Slides|
The Essentials of Knowledge Transfer (Slides)
In this interactive session, part of APQC’s “KM Essentials” series, experts Lynda Braksiek, Cindy Hubert, and Darcy Lemons guided participants through a framework for…
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Presentation Slides|
Top Knowledge Management Priorities & Trends for 2025 (Slides)
In this webinar, we explored the transformative world of knowledge management (KM) amidst the rapid advancements in technology. This session was led by APQC's Lynda Braksiek…
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Tools & Templates|
APQC's Levels of Knowledge Management Maturity
APQC's Levels of Knowledge Management MaturitySM provide a road map for moving from immature, inconsistent knowledge management activities to mature, disciplined approaches…
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Collections|
Achieving KM Maturity and Business Impact
APQC interviewed KM leaders at organizations that have participated in its Knowledge Management Capability Assessment Tool in order to learn about their journeys toward KM…
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Collections|
Excellence in Knowledge Management 2022
APQC recognized five organizations as recipients of its Excellence in Knowledge Management (KM) recognition in 2022. The recognition is based on analysis from APQC’s KM…
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Collections|
Over the Years: Excellence in KM
Since 2019, APQC has recognized outstanding KM organizations through the Excellence in Knowledge Management program (EiKM). Organizations are evaluated based on their…
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Collections|
Excellence in Knowledge Management 2023
In 2023, APQC recognized eight organizations as recipients of its Excellence in Knowledge Management program (EiKM). This recognition was based on evaluating their KM…
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KM adds significant value to organizations when it engages with business partners to help deliver on key priorities. But stakeholder engagement can be challenging for many KM…
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Tools & Templates|
Now in the Resource Library: Knowledge Management
APQC's bi-annual "Now in the Resource Library" report (NITRL) provides a comprehensive guide to recently released Knowledge Management (KM) research and content in the…
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Webinars & Videos|
Engagement Strategies for Excellence in Knowledge Management
This webinar showcases one of the recipients from APQC's Excellence in Knowledge Management: Class of 2024. Lisa Weber and Tiffany Lee from Mercer, a global professional…
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Presentation Slides|
Engagement Strategies for Excellence in Knowledge Management: Presentation Slides
This webinar showcases one of the recipients from APQC's Excellence in Knowledge Management: Class of 2024. Lisa Weber and Tiffany Lee from Mercer, a global professional…
