Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Understanding Product/Service Development Processes
To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Infographics|
How Supply Chain Can Support Innovation
Many supply chain organizations have adjusted to the last 18 months by adopting innovative ways of working and conducting business. In fact, a survey of supply chain…
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Innovation: Driving Successful Change
As organizations seek to navigate disruptions, innovation is key to driving successful, long-term change. This APQC collection has on-demand webinars, slides, and articles…
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APQC asked leading thinkers on innovation and disruption how organizations can recover from the events of the past year. Scott Anthony from Innosight and Stephen Wunker from…
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Organizations are seeking new and better ways to drive innovation, and many are looking to knowledge management (KM) for support. This article outlines ways to connect KM and…
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This collection features content related to the report Open Innovation: Creating Flexible Collaboration. It includes best practices identified in the report as well as key…
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Reports & White Papers|
Open Innovation: Creating Flexible Collaboration
This report leverages APQC’s ongoing research into open innovation, external expertise, and recent real-world examples in order to highlight open innovation best practices in…
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Webinars & Videos|
How KM Supports Innovation
The last year has solidified the need for organizations to innovate—not just their products and services, but also their business models, supply chains, and internal…
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Articles|
Cast Wide Net for Open Innovation Partners
Open innovation programs benefit from deliberately approaching traditional and untraditional sources of ideas. An excerpt from APQC’s report, Open Innovation: Creating…
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Organizations can struggle with balancing the expansive potential of an open innovation program with the need to target investments. Efforts should align with organizational…
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Articles|
Open Innovation and Intellectual Property
Organizations benefit from regularly clarifying how intellectual property (IP) concerns and open innovation programs align with organizational strategy—and then working to…
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Relationship management is a critical capability for open innovation. An excerpt from APQC’s report, Open Innovation: Creating Flexible Collaboration, this article reviews…
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This report leverages APQC’s ongoing research into open innovation, external expertise, and recent real-world examples in order to highlight open innovation best practices in…
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Articles|
Seek Skilled Open Innovation Team Members
Open innovation efforts require a dedicated, central team to connect the business with potential sources of innovation. But this team needs a varied skillset beyond…
Measure Spotlight Results
(1 - 5 of 37 Results)Number of FTEs for the phase 'design and develop product/services' per $1 billion revenue
Personnel cost of the phase 'design and develop product/services' per $1,000 revenue
Total cost of the phase 'design and develop product/services' per $1,000 revenue
Number of FTEs for the phase 'test market for new or revised products and services' per $1 billion revenue
Other cost of the phase 'design and develop product/services' per $1,000 revenue
