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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Six Core Capabilities for Resilence: Q&A
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Articles
Six Keys to Organizational Resiliency
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Presentation Slides
Reverse Engineering Organizational Resilency
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Webinars & Videos
Reverse Engineering Organizational Resilency
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Collections
Core Capabilities for Organizational Resilience
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Infographics
Use Innovation to Improve Organizational Resilience
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Articles
Innovation: A Core Capability for Organizational Resilience
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Articles
Product Lifecycle Management: Job Descriptions
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Articles
Understanding Processes for Generating and Defining New Product/Service Ideas
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Collections
Understanding Product/Service Development Processes
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Collections
Innovation: Driving Successful Change
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Measure Spotlights
Total cost of the phase 'design and develop product/services' per $1,000 revenue
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Measure Spotlights
Number of FTEs for the phase 'design and develop product/services' per $1 billion revenue
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Measure Spotlights
Personnel cost of the phase 'design and develop product/services' per $1,000 revenue
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Articles
Knowledge Sharing Drives R&D Success
Featured Resources
Staff Selections
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Infographics
Benefits of O2C End-to-End Process Management
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Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Reports & White Papers
Sourcing and Procurement Blueprint for Success
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Webinars & Videos
Tools for Re-Engineering Your Processes
