Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
The Building Blocks of Innovation Capability
With today’s rapid pace of change, innovation has never been more important. Steve Wunker, Managing Director, New Markets Advisors and co-author of The Innovative Leader, has…
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Presentation Slides|
Three Steps to Innovation Capability
What makes a leader innovative? How do they enable their organizations to innovate? Microsoft’s Satya Nadella, Panera’s Ron Shaich, and Levi’s Chip Bergh are some of the 50…
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Webinars & Videos|
Three Steps to Innovation Capability
What makes a leader innovative? How do they enable their organizations to innovate? Microsoft’s Satya Nadella, Panera’s Ron Shaich, and Levi’s Chip Bergh are some of the 50…
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Collections|
Innovation: Driving Successful Change
As organizations seek to navigate disruptions, innovation is key to driving successful, long-term change. This APQC collection has on-demand webinars, slides, and articles…
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The road to innovation is paved with failure. Not every idea is going to work, and a large percentage of experiments are bound to fail. The most innovative organizations not…
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Infographics|
Snapshot of Process Automation
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Process management activities like documentation, standardization, and digitization all help organizations to optimize their processes and enable continuous improvement. But…
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Collections|
2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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Benchmarking R&D, product development, and innovation performance by comparing process inputs, outputs, and outcomes against leading companies—both within and outside your…
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Presentation Slides|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
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Webinars & Videos|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
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Reports & White Papers|
2024 Supply Chain Priorities and Challenges: White Paper
In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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Infographics|
Supply Chain Preparedness in 2024
Each new year brings with it a new set of supply chain successes and challenges. In early 2024, APQC conducted its 10th annual Supply Chain Management Priorities and…
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With each new year comes a new (and/or continuing) set of supply chain successes and challenges. In early 2024, geopolitical developments and technological advances continue…