Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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Process in Times of Disruption
Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides…
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Reports & White Papers|
Ecosystems and Open Innovation: Co-Create or Stagnate
To move from aspiration to realization in an era of exponential technology, organizations must determine what business value they can derive from innovation with ecosystem…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Sustainability in Supply Chain
Sustainability is the capacity to endure. APQC's definition for sustainability focuses on these primary components: environmental practices that protect natural…
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Understanding Product/Service Development Processes
To objectively assess, manage, and compare product/service development performance, organizations need a standard framework for classifying and defining processes. APQC’s…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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2023 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2023 annual research into priorities and challenges for Supply Chain Management. Click here for results from the 2022…
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Tools & Templates|
Stage-Gate Business Case Editable Template
The purpose of this stage-gate business case editable template is to provide leadership with the information required to evaluate a new product or concept in context with…
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This collection includes tools and templates for the stage-gate process for innovation and new product and service development.
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Tools & Templates|
Stage-Gate Process for Innovation and New Product Development
This guide explains the stage-gate process for innovation and new product and service development, including an example innovation process flow as well as the gates (i.e.,…
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Tools & Templates|
Stage-Gate Checklists for Gatekeepers
As new product/service ideas move through a stage-gate process, gatekeepers (decision-makers) must evaluate them after each stage, typically in a "gate" meeting. This set…
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Tools & Templates|
Stage-Gate Business Case Template
The purpose of this stage-gate business case template is to provide leadership with the information required to evaluate a new product or concept in context with other…
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Data and Measures|
2023 SCM Priorities and Challenges Survey Report: Services vs Manufacturing vs Hybrid Comparison
APQC concluded its ninth annual Supply Chain Management Priorities and Challenges research in early 2023. The purpose of this research was to learn about organizations’…
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Data and Measures|
2023 SCM Priorities and Challenges Survey Report: Region Comparison
APQC concluded its ninth annual Supply Chain Management Priorities and Challenges research in early 2023. The purpose of this research was to learn about organizations’…
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Data and Measures|
2023 SCM Priorities and Challenges Survey Report: Size Comparison by Revenue
APQC concluded its ninth annual Supply Chain Management Priorities and Challenges research in early 2023. The purpose of this research was to learn about organizations’…
Measure Spotlight Results
(1 - 5 of 31 Results)Number of FTEs (including external) that perform the process group "develop products and services" per $1 billion revenue
Total cost to perform the process group "develop products and services" per $1,000 revenue
Number of FTEs for the phase 'design and develop product/services' per $1 billion revenue
Total cost of the phase 'design and develop product/services' per $1,000 revenue
Total cost of the phase 'test market for new or revised products and services' per $1,000 revenue
