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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Core Capabilities for Organizational Resilience
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Infographics
Use Innovation to Improve Organizational Resilience
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Tools & Templates
Innovation Approaches for Knowledge Creation and Sharing
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Articles
Innovation: A Core Capability for Organizational Resilience
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Articles
Product Lifecycle Management: Job Descriptions
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Articles
Understanding Processes for Generating and Defining New Product/Service Ideas
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Collections
Understanding Product/Service Development Processes
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Collections
Process in Times of Disruption
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Articles
How to Innovate More and Spend Less with Steve Wunker
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Collections
Innovation: Driving Successful Change
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Presentation Slides
How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
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Webinars & Videos
How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
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Articles
How to Leverage Disruption for Innovation and Growth with Scott Anthony
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Presentation Slides
Big Events, Innovation, and Growth: A Leadership Playbook for Today’s Uncertain Times
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Webinars & Videos
Big Events, Innovation, and Growth: A Leadership Playbook for Today’s Uncertain Times
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
