Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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With the widespread move to remote and hybrid work, employers should consider the potential benefits and known risks of electronically monitoring employees, key practices,…
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Effectively managing reporting and inquiry processes frees HR to focus on more strategic work, while leveraging the latest data management and analytics capabilities yields…
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Articles|
Human Capital Management Best Practices
For anyone hoping to drive improvements in the Human Capital Management (HCM), APQC’s Process Classification Framework® (PCF) is an essential tool. The PCF provides a common…
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Globalization, the gig economy, and the widespread move to remote work have limited many managers’ views into what, exactly, their direct reports are up to on a day-to-day…
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Articles|
Monitoring Remote Worker Productivity
The move to remote and hybrid work arrangements appears to be here to stay, and with it, the increasing prevalence of employee monitoring software. This article gives an…
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Manage Employee Information and Analytics Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, this collection highlights important measures and median metric values for the Manage employee information and…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Healthcare Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Industrial Products Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Cross-Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics" in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics" in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” for…
Measure Spotlight Results
(1 - 5 of 78 Results)Number of business entity employees per FTE that performs the process group "manage employee information"
Percentage of employees with access to Employee Self-Service (ESS) system
Percentage of managers with access to Manager Self-Service (MSS) system
Number of FTEs that perform the process group "manage employee information" per $1 billion revenue
Personnel cost to perform the process group "manage employee information" as a percentage of total process group cost
