Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Top Reasons Valued Employees Leave
This infographic reveals the top reasons behind voluntary employee turnover, the different ways that turnover negatively impacts organizations, and what the median rate of…
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Infographics|
Guidance for Reducing Voluntary Turnover
Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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Articles|
Reducing Voluntary Turnover
Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
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Articles|
Tips for Preventing Turnover
For employers, the effects of unwanted turnover are significant. There are explicit expenses to source, recruit, and train new hires. And there are less tangible costs, such…
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Articles|
How to Evaluate Turnover
Too much or too little turnover is a drag on your human capital budget and your organization’s bottom-line. How can you tell whether your organization is hitting its target…
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New hire retention is a measure that organizations often use to assess the strength of their recruiting process. However, the importance of this measure and its impact on the…
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Infographics|
Where Should HR Focus in 2025 to Improve the Employee Experience? Top 10 Largest Gaps in the Employee Experience
Most HR functions are struggling to identify exactly where organizations are falling short in the employee experience as they see retention and engagement drop at alarming…
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Collections|
Identifying Gaps in the Employee Experience
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Infographics|
What Matters Most to Today's Workforce? Top 10 Most Important Factors of the Employee Experience
The overall employee experience has come under scrutiny as employee engagement and retention challenges threaten the overall productivity of organizations.APQC conducted…
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Data and Measures|
Identifying Gaps in the Employee Experience: Asia/Pacific Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Africa & Middle East Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: United States & Canada Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Europe Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Central & South America Region
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
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Data and Measures|
Identifying Gaps in the Employee Experience: Insurance Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
