Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The Future of Finance Talent
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Infographics|
Advice from Your Finance Talent Management Peers
APQC conducted research on The Future of Finance Talent in order to help organizations identify ways they can close the finance talent gap. Through survey and case study…
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Infographics|
4 Keys to Shrink the Finance Talent Gap
APQC conducted research on The Future of Finance Talent in order to help organizations identify ways they can close the finance talent gap. This infographic reviews the 4…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Visio)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Visio file includes the maps…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Excel)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Excel file includes the lists of…
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Infographics|
Boosting New Employee Retention
Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Reports & White Papers|
The Future of Finance Talent: Enabling a Future-Focused Talent Management Strategy
The finance function is evolving in many organizations as finance leaders look to add higher-value services to their traditional focus on administration and compliance. With…
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With the widespread move to remote and hybrid work, employers should consider the potential benefits and known risks of electronically monitoring employees, key practices,…
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Articles|
Rewards and Retention Best Practices
Retaining critical-skill and high-potential talent is crucial to the success of all organizations. Understanding rewards and retention best practices can help reduce unwanted…
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Collections|
Engagement and Retention: Survey Results Snapshots
This collection contains reports that explore engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for Cross-Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Consumer Products/Packaged Goods Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Insurance Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
Measure Spotlight Results
(1 - 5 of 45 Results)Number of FTEs that perform the process group "reward and retain employees" per $1 billion revenue
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Percentage of new hire retention after 12 months
Average tenure in months for business entity agents
Total personnel cost per business entity FTE
