Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Training and Development Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, these articles provide human capital management key performance…
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Collections|
Managing Employee Performance
This collection contains APQC research on how organizations can improve employee performance management.
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Articles|
Empowering Employees to Perform Their Best: 6 Ingredients for an Engaged and Motivated Team
In APQC’s engagement and the employee experience survey, employees shared what they seek most from their employers. Each of the top 10 factors that matter most to employees…
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Tools & Templates|
Check-In Meeting Discussion Guide: Employee Version
This quick-reference sheet will help employees prepare for and participate in performance check-in meetings with their managers.
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Tools & Templates|
Check-In Meeting Discussion Guide: Manager Version
This quick-reference sheet will help managers make sure they hit all the essential points when prepping for and participating in performance check-in meetings with the…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Develop, Train, and Counsel Employees
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: HCM Organization
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Articles|
Training and Development Best Practices
As technology and innovation shorten the self life of worker skills, the ability to efficiently and cost effectively train and develop employees is something that…
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Globalization, the gig economy, and the widespread move to remote work have limited many managers’ views into what, exactly, their direct reports are up to on a day-to-day…
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Articles|
Monitoring Remote Worker Productivity
The move to remote and hybrid work arrangements appears to be here to stay, and with it, the increasing prevalence of employee monitoring software. This article gives an…
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Articles|
How to Use a 9-Box for Talent Mapping
The 9-box is a useful tool for mapping talent in a way that’s highly visual and easy to understand. It provides a helpful point of reference for performance reviews and can…
