Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Mentoring and peer-based knowledge transfer are two of the most direct ways to transfer knowledge—but they’re not easy to get right. This article condenses APQC's most…
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This infographic outlines why peer mentoring and coaching is one of the best tools to help employees improve their productivity, as well as the specific ways that…
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Presentation Slides|
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
Behavior change is a critical success factor for process improvement initiatives, but for Paul Fjelsta, far too many organizations go about the work of behavior change in the…
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Behavior change is a critical success factor for process improvement initiatives, but for Paul Fjelsta, far too many organizations go about the work of behavior change in the…
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Articles|
Formal Job Rotation Programs
Job rotation programs can help organizations accomplish a variety of objectives, including: Increasing career satisfaction, engagement, and retention Boosting…
