Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
8 Reasons to Use an Internal Talent Market
Internal talent markets connect employees to job and project opportunities within their current organization. Check out this infographic to learn about the benefits that…
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Articles|
Internal Talent Marketplaces: The Basics
Internal talent marketplaces have much to offer for employees and employers alike. In this article, you will learn about: What an internal talent marketplace is, …
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Articles|
What Is a Job Architecture?
In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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Collections|
Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Webinars & Videos|
Managing Knowledge Across the Employee Lifecycle
Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…
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Presentation Slides|
Managing Knowledge Across the Employee Lifecycle
Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…
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Presentation Slides|
Who Are the People of Process?
Times have changed, and business process management is changing as well. One thing is very clear: process management is more important than ever and its role and the people…
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Webinars & Videos|
Who Are the People of Process?
Times have changed, and business process management is changing as well. One thing is very clear: process management is more important than ever and its role and the people…
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One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving. But how do the people of process evolve…
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Reports & White Papers|
People of Process Management: Survey Report
In September 2019, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work. This report explores the…
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When established industrial company GE entered the software and analytics market, it needed a new approach to talent management. Read about how the HR team at the newly…
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Articles|
Formal Job Rotation Programs
Job rotation programs can help organizations accomplish a variety of objectives, including: Increasing career satisfaction, engagement, and retention Boosting…
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Articles|
Accelerating Female Leadership
Women continue to be underrepresented in the leadership ranks of organizations. This article provides guidance on how to cultivate a deeper and wider pool of female leaders…
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Articles|
Career Development—Program Essentials
Best-practice organizations are becoming more sophisticated in their use of career development tools. These advances in career development aim to ensure that employees remain…
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Articles|
Providing Career Guidance Employees Want
Workplace skills and competencies are becoming obsolete at a quickening pace. Employees are aware of this trend and have zeroed in on training and development as the key…
