Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Managing Employee Performance
This collection contains APQC research on how organizations can improve employee performance management.
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Articles|
Tips for Productive Check-In Meetings
Employees today are spending so much time in meetings that many employers are rolling out meeting reduction and improvement initiatives. When it comes to manager-employee…
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Collections|
Training and Development Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, these articles provide human capital management key performance…
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Mentoring and peer-based knowledge transfer are two of the most direct ways to transfer knowledge. This article condenses APQC's most important enduring best practices for…
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Articles|
Building Bridges to the Business
In the ever-evolving business world, fundamental KM practices such as close collaboration and partnership with the business and measuring KM's business impact never go out of…
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Tools & Templates|
Check-In Meeting Discussion Guide: Employee Version
This quick-reference sheet will help employees prepare for and participate in performance check-in meetings with their managers.
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Tools & Templates|
Check-In Meeting Discussion Guide: Manager Version
This quick-reference sheet will help managers make sure they hit all the essential points when prepping for and participating in performance check-in meetings with the…
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Collections|
Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Develop, Train, and Counsel Employees
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: HCM Organization
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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Infographics|
8 Reasons to Use an Internal Talent Market
Internal talent markets connect employees to job and project opportunities within their current organization. Check out this infographic to learn about the benefits that…
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Data and Measures|
People of Process Management 2023: North and South America Region Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Petroleum/Chemical Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
People of Process Management 2023: Pharmaceutical Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
Measure Spotlight Results
(1 - 5 of 104 Results)Total cost to perform the process "manage employee performance" per business entity employee
Total cost to perform the process "manage employee development" per business entity employee
Total cost to perform the process "develop and train employees" per business entity employee
Total cost to perform the process "manage employee performance" per $1,000 revenue
Total cost to perform the process "manage employee development" per $1,000 revenue
