Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
-
Infographics|
Intro to HR & Human Capital Reporting
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence-based HR and…
-
Articles|
Reporting on HR and Human Capital
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence- based HR and…
-
Infographics|
Human Capital Disclosure: What You Need to Know—Now
From this infographic learn what human capital disclosure entails, why it is an increasingly important organizational practice, and what data and information organizations…
-
Investors and the public (including potential customers and employees) are increasingly interested in quantitative data on organizations' human capital resources. This…
-
Organizations are facing increasing pressure to disclose more data to employees, investors, and the public. This article reviews human capital disclosure requirements…
-
Articles|
Top Challenges Facing HR
Find out the top four barriers that stand in the way of the HR function making a bigger and better contribution to business results. Learn four steps that HR needs to take to…
-
This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…
-
Articles|
Five Recruiting Measures to Track
This brief article introduces five recruiting measures that every organization should monitor, lists steps for improving recruiting performance, and links to resources for…
-
Infographics|
Top Reasons Valued Employees Leave
This infographic reveals the top reasons behind voluntary employee turnover, the different ways that turnover negatively impacts organizations, and what the median rate of…
-
Articles|
How & Why Turnover Varies by Industry
Don’t pass judgment on your organization’s employee turnover rate until you’ve looked at your industry benchmark. In this article, find out how the median turnover rate…
-
Articles|
HR Spending Across The Employee Lifecycle
When it is time to make budget cuts, organizations often look for potential cost saving in key organizational support areas such as human resources. Before making any budget…
-
Data and Measures|
Productivity Metrics: Finance, Human Resources, Supply Chain
APQC’s Process and Performance Management (PPM) team examined some of the most common productivity metrics and KPIs within Financial Management (FM), Human Capital Management…
-
Predictive analytics is transforming hiring decisions in ways that reduce cost, increase efficiency, and boost effectiveness. This article details APQC’s research into…
