
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Human Capital Metrics of the Month
Each month, APQC features a metric (cost, productivity, efficiency, cycle time, or supplemental) from our Open Standards Benchmarking® human capital management research. This…
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From reskilling employees to cultivating new talent pipelines and helping to drive better retention, HR has more opportunities than ever to step into the spotlight as a…
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In this 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the different function areas/process groups…
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Infographics|
Consider These 3 Factors Before Cutting HR Function Costs
This infographic reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the most…
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Understanding HR Function Benchmarks and Metrics
This collection features HR Function data from APQC's Open Standards Benchmarking® survey for Human Capital Management Organization Performance. It includes interactive…
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In this article, APQC reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the…
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This collection curates content that will enable learning and development (L&D) leaders to develop a foundation of L&D knowledge, tools, and strategy. It includes guidance on…
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Tools & Templates|
Learning & Development Technology Vendor Selection Tool: Editable Template
You have completed your learning needs analysis and determined your organization needs learning and development (L&D) technology to meet those needs. Use the following…
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Reports & White Papers|
Putting Learning and Development Technology to Work: How Best-in-Class L&D Programs Leverage Technology to Get Results
Many organizations spend one-third or more of their learning and development (L&D) budgets on technology, yet little research has explored how best-in-class companies use L&D…
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2024 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some webinars feature internal experts discussing APQC's research and findings. For others, we…
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Reports & White Papers|
The Talent Acquisition Technology Revolution: Inside the Practices of Recruiting Top Performers
Advanced technology is revolutionizing the way recruiters and talent strategists work. Technologies like automation and analytics, which have already been in use for some…
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Articles|
What's the "Right" Number of HR Employees?
With labor costs making up a large part of the HR budget, the ability to serve more employees with a smaller HR staff represents significant potential cost savings. For that…
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Articles|
Five Recruiting Measures to Track
When looking to improve recruiting or set up a recruiting dashboard, organizations want to know: What are the most important recruiting measures for us to track? While each…
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When looking to improve learning and development (L&D) or set up an L&D dashboard, organizations want to know: What are the most important learning and development (L&D)…
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Data and Measures|
HR Function Key Benchmarks: Cross-Industry
Prepared using APQC's Open Standards Benchmarking® portal, this article highlights important measures and median metric values for HR organization processes. Metrics…