Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Internal Promotion Rate for Leadership Positions
From this infographic, learn the benefits that organizations gain when they fill open leadership positions through internal promotion. Find out what percentage of positions…
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Preparing for leadership transitions is critical for any nonprofit organization because the future is always uncertain. Nonprofit organizations with strong leadership…
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Collections|
Leadership and Succession
This collection contains a sampling of APQC's research on leadership development and succession planning.
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Articles|
Succession Planning—Program Essentials
This article presents nine essential actions that an organization can take to develop an effective approach to succession planning. Best-practice organizations carry out…
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Tools & Templates|
Oral History Interviews with Retiring Experts: Example Process
As part of their knowledge retention and transfer processes, many organizations record oral histories from retiring experts and long-tenured employees in order to capture key…
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Articles|
Talent Assessment: The Future Is Now!
From this APQC interview with talent assessment expert Sheryl Dawson, learn how talent assessments have evolved, the ways employers are using them today, and largely untapped…
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Articles|
Accelerating Female Leadership
Women continue to be underrepresented in the leadership ranks of organizations. This article provides guidance on how to cultivate a deeper and wider pool of female leaders…
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Infographics|
Percentage of Staff with Formal Succession Plans in Place
This infographic focuses on the percentage of staff with formal succession plans in place, as reported in APQC's Create and Manage HR Strategy survey.
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This article focuses on the percentage of staff with formal succession plans in place, as reported in APQC's Create and Manage HR Strategy survey. Formal succession planning…
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Articles|
Succession Planning Fundamentals in Practice
Succession planning does even more than fill the internal pipeline for future leaders. It helps an organization retain key talent, increase engagement, diversify the bench,…
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Case Study|
Employee Development Best Practices: SAS Institute
SAS has an entrepreneurial culture centered on continuous employee development. Read about SAS' holistic approach to assessing development needs and the multiple development…
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Schneider Electric is rethinking employee development for a VUCA (volatile, uncertain, complex, and ambiguous) environment. Read about its agile, competency-driven program…
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Learn how BAE Systems, Inc. assesses organizational and individual learning needs and works to close these using experiential methods. Find out how the organization prepares…
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Collections|
Reviving Leadership Capabilities
Over the past decade numerous surveys have shown that CEOs, Chief Human Resource Officers (CHROs), and workers in general are concerned about a shortage of leaders. In recent…
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Collections|
Traditional versus Dynamic Leadership
In 2013, APQC conducted a survey to assess the current state of leadership in organizations. 547 participants representing a variety of industries and organizations responded…
