Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Infographics|
Internal Promotion Rate for Leadership Positions
From this infographic, learn the benefits that organizations gain when they fill open leadership positions through internal promotion. Find out what percentage of positions…
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Collections|
Leadership and Succession
This collection contains a sampling of APQC's research on leadership development and succession planning.
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Articles|
Retaining Tomorrow's Leaders
The way in which an organization goes about selecting, cultivating, and transitioning its leaders can have a significant impact on engagement for good or ill. Based on an…
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Articles|
Biggest Leadership Transition Mistakes
In an interview with APQC, organization and leadership advisor Jane Walton answered questions about the challenges that organizations face in transitioning leaders into new…
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Webinars & Videos|
Attention Firm Leaders: Your Successors are Thinking of Leaving. Do You Know Why?
Here’s what we’re hearing from your future leaders: You make promises you don’t keep. You expect too much and offer too little support. You aren’t letting go of the…
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Presentation Slides|
Attention Firm Leaders: Your Successors are Thinking of Leaving. Do You Know Why?
Here’s what we’re hearing from your future leaders: You make promises you don’t keep. You expect too much and offer too little support. You aren’t letting go of the…
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MGM Resorts is leading the way when it comes to opening leadership development opportunities to employees at all levels. Based on an APQC webinar presentation given by…
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Presentation Slides|
Creating All-Inclusive Leadership Development Opportunities
In this APQC webinar, guest speaker Lisa Zweber-Smith (Former VP of Diversity & Inclusion Strategy at MGM Resorts) discusses the company's self-directed leadership…
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Webinars & Videos|
Creating All-Inclusive Leadership Development Opportunities
In this APQC webinar, guest speaker Lisa Zweber-Smith (Former VP of Diversity & Inclusion Strategy at MGM Resorts) discusses the company's self-directed leadership…
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Articles|
5 Tips for Managing Remote Employees
Managing employees is sometimes a difficult task, especially when they work remote. Good communication skills can help reduce that difficulty. This article outlines five…
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Articles|
How to Lead Virtual Teams
While there are many documented benefits to both employees and employers to allowing employees to work remotely, there are also challenges for those managing remote employees…
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Articles|
Succession Planning—Program Essentials
This article presents nine essential actions that an organization can take to develop an effective approach to succession planning. Best-practice organizations carry out…
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Articles|
Formal Job Rotation Programs
Job rotation programs can help organizations accomplish a variety of objectives, including: Increasing career satisfaction, engagement, and retention Boosting…
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It’s widely known that culture is a powerful driver of knowledge management in organizations. The question is, how do you unlock the culture to generate more cohesion,…
