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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Number of FTEs that perform the process group "manage internal controls" per $1 billion revenue

Percentage of total control violations that are new

Percentage of total finance function FTEs allocated to the process "establish internal controls, policies, and procedures"

Systems cost to perform the process "operate controls and monitor compliance with internal controls policies and procedures" per $100,000 revenue

Systems cost to perform the process "establish internal controls, policies, and procedures" per $100,000 revenue
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