Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Infographics|
Being Prepared for the Unexpected: Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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Articles|
How Many AP Employees are Needed?
Accounts Payable (AP) is a critical process for any organization, but it should not take an army of finance professionals to carry out AP. Leading organizations use…
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This collection features data and practices from APQC's Open Standards Benchmarking survey for Accounts Payable and Expense Reimbursement. It includes an interactive…
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One key measure of productivity for accounts payable (AP) staff is the number of invoice line items processed per AP full-time equivalent employee (FTE). This article reviews…
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Articles|
Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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Articles|
Invoice Resolution Shouldn't Take a Week
Invoicing errors are a waste of time for all parties. If they happen repeatedly, they also erode trust among your customers. In this article, APQC reviews cross-industry…
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Infographics|
Cycle Time in Days to Resolve an Invoice Error
Invoicing errors occur for many different reasons and can lead to payment delays from customers. If they happen repeatedly, invoicing errors will also lead to an erosion of…
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Knowing where an organization stands relative to others (or relative to itself in the past) allows an organization to dig more deeply into the strength of its performance and…
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For some organizations, processing accounts payable (AP) is a time-consuming, detail-intensive endeavor. For others, it’s a quick and easy task. After reviewing APQC’s cross…
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Cost categories provide a fine-grained view of process spending that leaders can use to identify potential savings or improvement opportunities more easily. In this article,…
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Articles|
Unpacking Days Payable Outstanding
Liquidity and cash flow are critical for an organization’s ability to pay its operating expenses, especially in moments of significant disruption like a recession or global…
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Duplicate or erroneous payments in AP can add up to substantial monetary loses, along with the lost time and resources an organization will expend trying to correct…
Measure Spotlight Results
(1 - 5 of 89 Results)Percentage of invoice line items paid on time by the business entity
Percentage of invoice line items that are matched the first time
Total cost to perform the process "process accounts payable (AP)" as a percentage of revenue
Number of FTEs that perform the process "process accounts payable (AP)" per $1 billion revenue
Personnel cost to perform the process "process accounts payable (AP)" as a percentage of total process cost
