
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Cycle Time in Days to Resolve Adjustments
A lengthy cycle time for billing adjustments can cause ripple effects for key finance processes like reporting and forecasting. After reviewing cross-industry data on cycle…
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Infographics|
Eliminating Adjustments Bottlenecks
Adjustments come about for perfectly understandable reasons. In some cases, customers might find that there was a mistake in their billing or that an order is delivered with…
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This collection features data and practices from APQC's Open Standards Benchmarking survey for Accounts Payable and Expense Reimbursement. It includes an interactive…
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Tools & Templates|
Interactive Accounts Payable Tune-Up Diagnostic
Prepared using data from APQC’s Open Standards Benchmarking Accounts Payable and Expense Reimbursement survey, this interactive diagnostic in Excel can help you compare your…
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Collections|
Financial Management Blueprints for Success
Blueprints for Success are comprehensive reports that are great starting points for following financial management innovators. These reports include: frameworks for financial…
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Articles|
Invoice Processing and Greater Productivity
The practice of benchmarking is most effective when organizations measure and track key performance indicators both internally and externally. This is especially true when it…
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Improving your organization’s performance of AP processes year-over-year is all well and good, but is it good enough relative to other organizations? Benchmarking against…
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Infographics|
Cycle Time to Approve and Schedule T&E Reimbursements
After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Infographics|
Being Prepared for the Unexpected: Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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Articles|
How Many AP Employees are Needed?
Accounts Payable (AP) is a critical process for any organization, but it should not take an army of finance professionals to carry out AP. Leading organizations use…
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One key measure of productivity for accounts payable (AP) staff is the number of invoice line items processed per AP full-time equivalent employee (FTE). This article reviews…
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Articles|
Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…