Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Cycle Time in Days to Resolve Adjustments
A lengthy cycle time for billing adjustments can cause ripple effects for key finance processes like reporting and forecasting. After reviewing cross-industry data on cycle…
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Infographics|
Eliminating Adjustments Bottlenecks
Adjustments come about for perfectly understandable reasons. In some cases, customers might find that there was a mistake in their billing or that an order is delivered with…
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This collection features data and practices from APQC's Open Standards Benchmarking survey for Accounts Payable and Expense Reimbursement. It includes an interactive…
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Tools & Templates|
Interactive Accounts Payable Tune-Up Diagnostic
Prepared using data from APQC’s Open Standards Benchmarking Accounts Payable and Expense Reimbursement survey, this interactive diagnostic in Excel can help you compare your…
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Collections|
Financial Management Blueprints for Success
Blueprints for Success are comprehensive reports that are great starting points for following financial management innovators. These reports include: frameworks for financial…
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Articles|
Invoice Processing and Greater Productivity
The practice of benchmarking is most effective when organizations measure and track key performance indicators both internally and externally. This is especially true when it…
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Improving your organization’s performance of AP processes year-over-year is all well and good, but is it good enough relative to other organizations? Benchmarking against…
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Infographics|
Cycle Time to Approve and Schedule T&E Reimbursements
After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Infographics|
Being Prepared for the Unexpected: Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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Articles|
How Many AP Employees are Needed?
Accounts Payable (AP) is a critical process for any organization, but it should not take an army of finance professionals to carry out AP. Leading organizations use…
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One key measure of productivity for accounts payable (AP) staff is the number of invoice line items processed per AP full-time equivalent employee (FTE). This article reviews…
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Articles|
Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
Measure Spotlight Results
(1 - 5 of 77 Results)Percentage of FTEs that perform the process "process accounts payable" that perform management activities
Percentage of FTEs that perform the process "process accounts payable" that perform the activity "audit invoices/key data into AP system"
Percentage of FTEs that perform the process "process accounts payable" that perform the activity "process payments"
Percentage of FTEs that perform the process "process accounts payable" that perform the activity "respond to AP inquiries"
Percentage of FTEs that perform the process "process accounts payable" that perform the activity "retain records"
