
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Accounts Payable and Expense Reimbursement
The APQC Open Standards Benchmarking ® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Data and Measures|
Accounts Payable Key Benchmarks: Cross Industry
Featuring data from APQC's Benchmarks on Demand tool, this article highlights important accounts payable benchmarks for organizations. Metrics provided include: …
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Collections|
Accounts Payable Key Benchmarks
Prepared using data from APQC's Open Standards Benchmarking in accounts payable and expense reimbursement, this table highlights financial management key performance…
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APQC’s Understanding Accounts Payable Benchmarks and Best Practices collection includes an interactive dashboard to track real-time performance against the KPIs, articles…
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Collections|
Expense Reimbursement Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, these articles highlight Key Performance Indicator (KPI) benchmarks for…
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Data and Measures|
Expense Reimbursement Key Benchmarks: Cross-Industry
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, the table below highlights Key Performance Indicator (KPI) benchmarks for…
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Tools & Templates|
Accounts Payable Glossary of Key Terms
The purpose of this glossary of terms is to help those newer to accounts payable processes and those benchmarking their AP function by explaining key terms used throughout…
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Collections|
Accounts Payable Fundamentals
This collection contains content and reference materials for accounts payable leaders and professionals who are newer to processes in accounts payable, seeking professional…
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Tools & Templates|
Accounts Payable Associations, Events, and Certifications
This file contains the latest list of accounts payable-related associations, events, and certifications as a resource for those who work with accounts payable processes.
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Tools & Templates|
Key Roles in Accounts Payable Processes
This file summarizes a description of key accounts payable roles, such as AP associate/clerk/technician, AP specialist, AP analyst, and other key roles.
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Tools & Templates|
Example AP Process Map and RACI
Process mapping and RACI charting are important process improvement tools for accounts payable, and finance more generally speaking. This document presents an example, simple…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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Infographics|
Percentage of Duplicate Disbursements Processed
No one likes to be charged twice or overpay for a product or service, and the same is true for organizations. To remain vigilant in this area, every organization should track…
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Cost categories provide a fine-grained view of process spending that leaders can use to identify potential savings or improvement opportunities. In this article, APQC…