Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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On April 20, APQC's process and performance research program manager, Holly Lyke-Ho-Gland conducted a webinar where she discussed the results of a recent survey on…
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Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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Webinars & Videos|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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Presentation Slides|
What Drives Organizational Agility?
Many organizations foresee more competition and opportunities on the horizon than three years ago. The ever-increasing pace of shifts in the business environment require…
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More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
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Articles|
The Importance of Organizational Agility
Organizational agility is the ability to quickly identify and execute initiatives to respond to opportunities and risks that align with overall strategy. Organizations have…
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Articles|
What Drives Strategic Responsiveness?
Strategic responsiveness is one component of organizational agility. It involves identifying opportunities and threats, assessing their value to an organization, and…
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Articles|
What Improves Organizational Flexibility?
Organizational flexibility is the ability to shift execution to a new initiative rapidly. It and strategic responsiveness comprise the two components of organizational…
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Organizations must keep pace with the opportunities and threats created by growing customer demands and disruptive changes. This means that organizations need organizational…
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Reports & White Papers|
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility: Best Practice Report
More than half of CEOs responding to a PWC 2016 CEO survey believe their organizations are now facing more threats and opportunities than three years ago (thanks to…
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Data and Measures|
Organizational Agility and Strategic Planning Survey Summary
In February of 2016, APQC and its research partner, Strategic and Competitive Intelligence Professionals (SCIP), conducted a survey to understand how agile organizations are…
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In the February 2016 Process and Performance Management podcast, APQC research specialist Michael Sims talks with research services process and performance management program…
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In the February 2016 Process and Performance Management podcast, APQC research specialist Michael Sims talks with research services process and performance management program…
Measure Spotlight Results
(1 - 5 of 1079 Results)Number of invoice line items processed per FTE that performs the process "process accounts payable (AP)"
Number of invoiced line items per $1,000 purchases
Number of journal entry line items per FTE that performs the process "perform general accounting"
Number of payroll disbursements processed per FTE that performs the process "manage pay"
Number of FTEs that perform the process "report time" per $1 billion revenue
