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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Six Core Capabilities for Resilence: Q&A
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Presentation Slides
Reverse Engineering Organizational Resilency
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Articles
Six Keys to Organizational Resiliency
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Webinars & Videos
Reverse Engineering Organizational Resiliency
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Data and Measures
Reactive to Proactive: Financial Management in the Next 90 Days
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Case Study
Canadian Imperial Bank of Commerce Case Study: Using the PCF to Boost Process Map Efficiency
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Presentation Slides
Experiences in Implementing an Organization-wide Risk Management Repository at Infosys
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Collections
Structures for Functional Disciplines: Centralization vs. Decentralization vs. Hybridization
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
