
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Organizational Readiness Assessment for Benchmarking (Excel Template)
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Tools & Templates
APQC's Benchmarking Alignment Worksheet (Excel Template)
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Articles
APQC's Seven Tenets of Process Management
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Collections
Digital Transformation: Strategy to Tactics
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Collections
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
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Collections
2018 Process and Performance Management Priorities and Challenges
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Presentation Slides
Breaking Down Operational Silos: Part II
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Webinars & Videos
Breaking Down Operational Silos: Part II
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Collections
Integrating Functions for Operational Excellence
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Articles
Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
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Infographics
Factors to Consider for Breaking Down Silos for Operational Excellence
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Articles
Processes to Connect and Achieve Operational Excellence
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Articles
Which Functions to Integrate for Operational Excellence
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes