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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Benchmarking: Two Tales of Success
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Articles
Achieving Benchmarking Excellence at Boeing
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Webinars & Videos
Benchmarking: Two Tales of Success
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Collections
Process and Performance Management Best Practices Study Overviews
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Collections
2017 Process and Performance Management Webinars
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Reports & White Papers
Context for Decision Making: 2016 Value of Benchmarking Report
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Articles
Benchmarking in the Organization
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Articles
Benchmarking for Process Improvements
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Articles
Benchmarking for Strategic Planning
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Articles
Benchmarking for Budgeting
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Articles
Benchmarking for Performance Management
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Articles
Benchmarking for Mergers and Acquisitions
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Articles
Benchmarking for Market and Competitive Intelligence
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Data and Measures
The 2016 Value of Benchmarking: Survey Summary by Revenue Band
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
