Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Webinars & Videos|
Benchmarking: Basics to Best Practices - Ask APQC's Experts (Recording)
Benchmarking is a vital activity. However, that statement raises the question: “what does benchmarking really mean?” And, "why do companies benchmark and what value do they…
Measure Spotlight Results
(1 - 5 of 377 Results)Number of business entity employees per FTE that performs the process group "develop and manage human resources (HR) planning, policies, and strategies"
Number of FTEs that perform the process group "develop and manage human resources (HR) planning, policies, and strategies" per $1 billion revenue
Cycle time in days to resolve an invoice error
Cycle time in hours to enter invoice data into the system
Cycle time in days from receipt of invoice until approved and scheduled for payment
