
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Benchmarking: Basics to Best Practices - Ask APQC's Experts (Recording)
Benchmarking is a vital activity. However, that statement raises the question: “what does benchmarking really mean?” And, "why do companies benchmark and what value do they…