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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
2020 Process and Performance Management Webinars
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Presentation Slides
Curating a Process Mindset in Tech Finance
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Articles
Selling Business Process Innovation at Salesforce
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Collections
Recordings from APQC's 2020 Process and Performance Management Online Summit
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Cultivating A Process Thinking Culture at UPS
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Presentation Slides
Delivering a Process Thinking Culture
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Webinars & Videos
Curating a Process Mindset in Tech Finance
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Webinars & Videos
Delivering a Process Thinking Culture
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Presentation Slides
Supporting Institutional Change Through Employee Engagement and Process Improvement
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Presentation Slides
Giving Counselors and Support Staff Some Love
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Empowering Counselors and Support Staff with ProUnitas
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
