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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Blueprint for Success: Logistics

    This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…

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Measure Spotlight Results

(1 - 5 of 196 Results)

Perfect order performance

Customer shipment to delivery cycle time in days

Total cost to perform the process group "manage logistics and warehousing" per $1 billion revenue

Total cost to perform the process group "manage logistics and warehousing" as a percentage of revenue

Inventory accuracy
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