Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Reduce Shrinkage as a Percentage of Revenue
To preserve financial health and profit margins, organizations should seek to minimize shrinkage. Excess shrinkage can drive up inventory carrying costs, which are often…
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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2025 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Logistics Key Benchmarks
APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. Featuring data from APQC’s…
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Logistics Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in logistics.
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Data and Measures|
Logistics Key Benchmarks: Cross Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicator (KPI) benchmarks for organizations across various…
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Data and Measures|
Procurement and Logistics Employee Key Benchmarks: Cross-Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this article provides employee key performance indicator (KPI) benchmarks for…
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Procurement and Logistics Employee Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this collection provides employee key performance indicator (KPI) benchmarks for…
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Data and Measures|
Supply Chain Management Key Benchmarks: Cross Industry
Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance…
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Supply Chain Management Key Benchmarks
Featuring APQC's Open Standards Benchmarking data for supply chain planning, procurement, manufacturing, and logistics, these articles highlight important supply chain…
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Webinars & Videos|
2025 Supply Chain Priorities, Challenges, and Trends
In this webinar Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, presents insights and results from from APQC’s 11th annual supply chain…
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Presentation Slides|
2025 Supply Chain Priorities, Challenges, and Trends
These presentation slides correspond to a February 2025 webinar where Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, presented insights and…
Measure Spotlight Results
(1 - 5 of 196 Results)Freight cost to perform the process "operate outbound transportation" per $1,000 revenue
Number of FTEs that perform the process "define logistics strategy" per $1 billion revenue
Number of FTEs that perform the process "plan and manage inbound material flow" per $1 billion revenue
Other cost to perform the process "operate outbound transportation" per $1,000 revenue
Full trailer-load or full container-load capacity utilization
