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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock Reduce Scrap and Rework Costs

    Scrap and rework is an important metric to track in manufacturing. Use this document to compare your organization's performance against over 1,000 other organizations…

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Measure Spotlight Results

(1 - 5 of 742 Results)

Cost of goods sold as a percentage of revenue

Ratio of purchases to revenue

Value of materials and services per $1,000 revenue

Maximum elapsed time in hours to engineer, select, and negotiate with suppliers and order materials for customized configuration of non-standard items (capability model engineer-to-order only)

Freight cost to perform the process "operate outbound transportation" per $1,000 revenue
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A blue background with an image of a light bulb in the background with this text on it: When APQC's more than 4 million data points aren't enough, we can support your custom benchmarking needs.