Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
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Case Study|
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
Faced with an infrastructure of fragmented aging legacy systems, Cargill needed to find a way to effectively implement organizational-wide Enterprise Resource Planning (ERP)…
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Infographics|
Best Practices to Increase Your Change Management Maturity
APQC's Closing the Change Management Gap research examined how induviduals, teams, and organizations increase their maturity. The research uncovered eleven best practices…