
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Collections
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
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Collections
2019 Putting Process Frameworks into Action
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Articles
Overcoming Common Framework Adoption Challenges
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Articles
Leveraging Process Frameworks: What Are Organizations Doing Right?
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Articles
Framework Practices by Process Management Maturity Report
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Articles
Strategic Aligment at Montgomery Public Schools
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Articles
How Intel Achieves Successful Process Deployment
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Presentation Slides
Process Deployment: The Tripod's Second Leg
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Infographics
Seven Tenets of Process Management
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Collections
Integrating Process Frameworks and Certification Standards
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Articles
Yesterday's Operational Silos Don't Support Today's Education Systems
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Articles
Consider These Metrics for Processes Related to Curating Content for Personalized Learning
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration