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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
2020 Process and Performance Management Webinars
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Collections
Overviews from APQC's 2020 Process and Performance Management Online Summit
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Articles
Six Core Capabilities for Resilence: Q&A
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Collections
Recordings from APQC's 2020 Process and Performance Management Online Summit
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Transforming Operational Excellence and BPM at Capital Group
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Articles
Cultivating A Process Thinking Culture at UPS
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Articles
Building A Quality Management System at InnovaPrep
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Presentation Slides
Transformation from Within: Our OpEx Journey
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Collections
Presentations from APQC's 2020 Process and Performance Management Online Summit
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Presentation Slides
Benchmarking: Two Tales of Success
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Presentation Slides
Launching the Right Quality Initiatives
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Presentation Slides
Delivering a Process Thinking Culture
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
