Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
PCF Case Studies: How Organizations Use the Process Classification Framework
Countless organizations have adopted APQC's Process Classification Framework (PCF)® for benchmarking, content management, and process improvement. Learn about their stories…
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According to APQC’s research, approximately three-fourths of organizations are undergoing a digital transformation. However, executing an effective transformation is often…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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This case study explores how Concentra was able to establish the foundation required for sustainable and scalable growth by developing and combining structured and…
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Infographics|
Improve Your Procurement Processes
Process improvement is the key to unlock more strategic procurement. Read this infographic for some tips on continually improving procurement processes including some…
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Articles|
Procurement Improvement Begins with Process
Process improvement is the key to unlock more strategic procurement. Two sources of major change have combined to create a perfect storm around the procurement function…
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Articles|
Analytics Engagement Tactics
Based on data from APQC’s 2019 Trends in Data Analytics survey, this article discusses the top drivers for engagement and effectiveness, including practices that are…
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Infographics|
Building an Analytics Program
APQC’s Trends in Data and Analytics research found that organizations are making big strides in maturing and investing in their data and analytics programs. Organizations…
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Articles|
Picking the Right Analytics Projects
Based on data from APQC’s 2019 Trends in Data Analytics survey, this article discusses which criteria organizations are using for project prioritization and why using…
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Articles|
How are Organizations Applying Analytics?
APQC conducted a survey on data and analytics practices to learn how organizations capture the business value from their analytics investments. This article discusses the…
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Articles|
Analytics Programs Measures of Success
This article addresses three types of measures that are best suited for capturing business value from analytics investments and also discusses the measures that organizations…
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Articles|
Data and Analytics Program Resources
Based on data from APQC’s 2019 Trends in Data Analytics survey, this article focuses on the predominantly used data and analytics resources and structures.
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Infographics|
How are Organizations Using Data and Analytics?
In March 2019, APQC conducted a survey on the latest trends in data analytics to find out how organizations capture the business value from their analytics investments. This…
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Reports & White Papers|
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Case Study|
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
Faced with an infrastructure of fragmented aging legacy systems, Cargill needed to find a way to effectively implement organizational-wide Enterprise Resource Planning (ERP)…