Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
What to Expect in 2022
At the close of 2021, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2022…
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Articles|
Measures of Organizational Agility
Organizational agility is comprised of two key components: strategic responsiveness and organizational flexibility. This article identifies the key factors within each…
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In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. The items in this…
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Data and Measures|
2021 PPM Priorities and Challenges: Manufacturing Sector
This manufacturing sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Sector
This services sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management, organizational…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Industry
This services industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Government/Military Industry
This government/military industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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As leaders look to the road ahead, many recognize that effective organizational performance management will be ever-more critical. In this article, you will learn about the…
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Articles|
Picking the Right Measures
Best-practice organizations know that choosing the right measures are critical step in generating meaningful insights and reports. A well-balanced set of measures provide…
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Measures are used to gauge operational performance, allocate resources, and identify opportunities for improvement. Measures allow organizations to track performance over…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Corporate Culture
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Role
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Organizational Size
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Infographics|
Re-Evaluating the Core: 2021 Process Management Challenges
In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This infographic…
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In December of 2020, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners. This infographic…