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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process and Performance Management Best Practices Study Overviews
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Building Blocks of Success: Seven Tenets of Process Management Maturity Model
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Executive Summary: Building Blocks of Success
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2019 Process and Performance Management Webinars
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The Relationship Between Type of Analysis and Purpose
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Tools & Templates
APQC's Seven Tenets of Process Management Interactive Framework
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2019 Process and Performance Management Priorities and Challenges
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2018 Process and Performance Management Webinars
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Overviews from APQC's 2018 Process and Performance Management Conference
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Presentations from APQC's 2018 Process Performance Management Conference
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Infographics
Seven Tenets of Process Management
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2018 Process and Performance Management Priorities and Challenges
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2017 Process and Performance Management Webinars
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Consider These Metrics for Processes Related to Curating Content for Personalized Learning
Featured Resources
Staff Selections
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The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Understanding Management Layers & Spans of Control
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Encouraging Collaboration in the New Reality
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What Supply Chain Leaders Need to Know for 2021
