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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Tools & Templates
End-to-End Process Maps and Measures: Order-to-Cash
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Presentation Slides
TRaVIS - Documentation Management for Small Businesses
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Articles
Improving Document Management at Advanced Industrial Machine Solutions
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Webinars & Videos
TRaVIS - Documentation Management for Small Businesses
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Collections
How to Apply the Process Classification Framework (PCF)®
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Articles
Best Practices in Process Models: The Seven Tenets of Process Management
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Reports & White Papers
Process Mining 101: Bridging Data and Process for Real-World Insights
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Collections
2020 Process and Performance Management Priorities
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Articles
The Impact of Technology on Process Work
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Articles
2020 Process Management Challenges and Solutions
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Collections
Tools to Evolve BPM's Strategic Value
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Infographics
Impacts of Technology on Process Work
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Articles
The Building Blocks of Process Management Maturity: Process Models
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
