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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply the Process Classification Framework (PCF)®
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Tools & Templates
PCF-Based Risk Assessment Tool
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Tools & Templates
How to Analyze Process Risk
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Articles
Risk and Compliance Around APQC’s Process Classification Framework Modeling
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Presentation Slides
Risk and Compliance around APQC’s Process Classification Framework (PCF)® Modeling
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Collections
Preparing Your Processes for the New Revenue Recognition Rules
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Process Classification Framework
11.0 Manage Enterprise Risk, Compliance, and Resiliency Definitions and Key Measures PCF version 7.0.4
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Case Study
Canadian Imperial Bank of Commerce Case Study: Using the PCF to Boost Process Map Efficiency
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Data and Measures
Organizational Agility and Strategic Planning Survey Summary
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Articles
Dodging Icebergs: Why Organizational Agility Matters in 2016 (Podcast Summary)
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Podcasts
Dodging Icebergs: Why Organizational Agility Matters in 2016
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Presentation Slides
Experiences in Implementing an Organization-wide Risk Management Repository at Infosys
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Collections
Structures for Functional Disciplines: Centralization vs. Decentralization vs. Hybridization
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
