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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Integrating Process Frameworks with Certification Standards at Tata Projects Limited
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Case Study
Integrating Process Frameworks and Certification Standards: An Interview with Cyril Checroun
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Articles
Integrating Process Frameworks and Certification Standards: An Interview with Michael Burris
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Articles
What Drives Quality Setbacks?
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Articles
ASQ and APQC’S Global State of Quality Research Findings
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Presentation Slides
Touring the Global State of Quality: Prominent Processes and Practices
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Articles
What World-class Quality Organizations Have in Common
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Data and Measures
ASQ Global State of Quality 2016: Quality by Revenue Band
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Infographics
Global State of Quality Management: Then and Now
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Healthcare Industry
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Higher Education Industry
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Medical Equipment Industry
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Petroleum/Oil and Gas Industry
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Electronics Industry
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Data and Measures
ASQ Global State of Quality 2016: Quality in the Energy and Utility Industry
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
