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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Benchmarking and Improvement Tools
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Presentation Slides
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Articles
Building Foundations for Process Excellence at Intel
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Articles
RPA Fundamentals with Slalom Consulting
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Webinars & Videos
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Tools & Templates
Now in the Resource Library: Process and Performance Management
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Collections
Process and Performance Management Best Practices Study Overviews
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Articles
Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Tools & Templates
Benchmarking and Improvement Tool Glossary
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Articles
Leading Change Management with a Practitioner's Perspective
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
