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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Benchmarking and Improvement Tool Glossary
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Tools & Templates
Failure Modes and Effects Analysis Template
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Tools & Templates
How To Use The Failure Modes and Effects Analysis Template
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Articles
The Cost of Poor Quality and Why it Matters
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Articles
Leading Change Management with a Practitioner's Perspective
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference (Collection)
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Collections
Presentations from APQC's 2018 Process Performance Management Conference (Collection)
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Data and Measures
Key Benchmarks for Common Quality Measures: A Pharmaceutical Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: A Petroleum/Chemical Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: An Industrial Products Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: An Electronics Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: A Consumer Packaged Goods Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: An Automotive Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: An Aerospace Industry Perspective
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Data and Measures
Key Benchmarks for Common Quality Measures: A Cross-Industry Perspective
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
