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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Articles
Building Foundations for Process Excellence at Intel
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Tools & Templates
Now in the Resource Library: Process and Performance Management
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Webinars & Videos
Process and Performance Management Challenges and Solutions for 2018
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Presentation Slides
Process and Performance Management Challenges and Solutions for 2018
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges Survey Summary
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Tools & Templates
Checklist for Integrating Certification Standards and Process Frameworks
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Data and Measures
Relating Integration of Frameworks and Certification Standards with Process Maturity and Intent
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Tools & Templates
Certification Standards and Process Framework Matrix
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
