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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Digital Transformation: Strategy to Tactics
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Presentation Slides
How to Make Change Sustainable in an Era of Constant Change
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Webinars & Videos
How to Make Change Sustainable in an Era of Constant Change
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Reports & White Papers
Trends in Data and Analytics: Survey Summary Report
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
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Articles
Tricorps Technologies Aligns The Business and IT Portfolio Using APQC’s PCF
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Presentation Slides
Program Management Office: Simple PCF Drawings to Improve the Marriage Between IT and the Business
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Articles
How to Find Your Strengths and Become a Leader
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Collections
Integrating Functions for Operational Excellence
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Collections
2017 Process and Performance Management Priorities and Challenges
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Presentation Slides
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
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Webinars & Videos
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
