Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections
Digital Transformation: Strategy to Tactics (Collection)
-
Webinars & Videos
How to Make Change Sustainable in an Era of Constant Change (Webinar)
-
Presentation Slides
How to Make Change Sustainable in an Era of Constant Change (Slides)
-
Reports & White Papers
Trends in Data and Analytics: Survey Summary Report
-
Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
-
Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
-
Collections
Overviews from APQC's 2018 Process and Performance Management Conference (Collection)
-
Collections
Presentations from APQC's 2018 Process Performance Management Conference (Collection)
-
Articles
Tricorps Technologies Aligns The Business and IT Portfolio Using APQC’s PCF
-
Articles
How to Find Your Strengths and Become a Leader
-
Presentation Slides
Program Management Office: Simple PCF Drawings to Improve the Marriage Between IT and the Business
-
Collections
Integrating Functions for Operational Excellence (Collection)
-
Webinars & Videos
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Webinar)
-
Presentation Slides
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
-
Data and Measures
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
Featured Resources
Staff Selections
-
Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
-
Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
-
Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
-
Reports & White Papers
Engagement & The Employee Experience: Survey Report
-
Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
-
Articles
Drivers of Analytics Program Effectiveness
-
Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
-
Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
-
Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
