Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
-
Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
-
Articles
Understanding Your Change Management Maturity
-
Data and Measures
Measuring the Change Gap by Culture Analysis
-
Infographics
Change Led by Leadership (Infographic)
-
Articles
Do We Need to Change How We Change? (Webinar Wrap-Up)
-
Collections
Closing the Change Management Gap (Collection)
-
Infographics
Engaging Employees in Change: Are We Doing Enough? (Infographic)
-
Webinars & Videos
Do We Need to Change How We Change? (Webinar)
-
Presentation Slides
Do We Need to Change How We Change? (Slides)
-
Reports & White Papers
Measuring the Change Gap: Survey Summary
-
Articles
The Changing Face of Process Management: Practitioners’ Perspectives
-
Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
-
Collections
2018 Process and Performance Management Webinars (Collection)
-
Webinars & Videos
Breaking Down Operational Silos: Part II (Webinar)
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
