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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
2019 Process and Performance Management Conference Wrap-Up
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Articles
What Sets Process Leaders Apart?
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Articles
Managing Change in a Digital Transformation Environment
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Articles
Applying Process Improvement to Response to Intervention at Boone County School District
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Articles
How the Maumee City School District Uses Strategy and Culture to Improve
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Presentation Slides
Building Momentum Together: Our Journey of Continuous Improvement
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Articles
Moving From ‘Great’ to ‘World-Class’ at Fort Thomas Independent Schools
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Articles
Driving Effective Process Improvement Behavior Change
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Articles
Simulation Modeling at the Port of Vancouver
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Presentation Slides
Influencing Change through Process Visualization
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Articles
Value Stream Mapping with the Vanguard Group
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Articles
Driving Value in Digital Process Transformation
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
