Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections
APQC's Seven Tenets of Process Management in Depth
-
Tools & Templates
Organizational Readiness Assessment for Benchmarking (Excel Template)
-
Tools & Templates
APQC's Benchmarking Alignment Worksheet (Excel Template)
-
Articles
APQC's Seven Tenets of Process Management
-
Collections
Digital Transformation: Strategy to Tactics
-
Presentation Slides
How Digital Transformation Helps Utilities Drive Better Performance
-
Webinars & Videos
How Digital Transformation Helps Utilities Drive Better Performance
-
Collections
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
-
Articles
The Changing Face of Process Management: Practitioners’ Perspectives
-
Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
-
Collections
2018 Process and Performance Management Priorities and Challenges
-
Webinars & Videos
Breaking Down Operational Silos: Part II
-
Presentation Slides
Breaking Down Operational Silos: Part II
-
Collections
Integrating Functions for Operational Excellence
-
Infographics
Factors to Consider for Breaking Down Silos for Operational Excellence
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
