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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Organizational Readiness Assessment for Benchmarking (Excel Template)
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Tools & Templates
APQC's Benchmarking Alignment Worksheet (Excel Template)
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Collections
APQC's Seven Tenets of Process Management in Depth
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Articles
APQC's Seven Tenets of Process Management
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Collections
Digital Transformation: Strategy to Tactics
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Presentation Slides
How Digital Transformation Helps Utilities Drive Better Performance
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Webinars & Videos
How Digital Transformation Helps Utilities Drive Better Performance
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Collections
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
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Collections
2018 Process and Performance Management Priorities and Challenges
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Presentation Slides
Breaking Down Operational Silos: Part II
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Webinars & Videos
Breaking Down Operational Silos: Part II
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Collections
Integrating Functions for Operational Excellence
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Articles
Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
