Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections
Digital Transformation: Strategy to Tactics (Collection)
-
Articles
The Changing Face of Process Management: Practitioners’ Perspectives
-
Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
-
Collections
2018 Process and Performance Management Priorities and Challenges (Collection)
-
Webinars & Videos
Breaking Down Operational Silos: Part II (Webinar)
-
Presentation Slides
Breaking Down Operational Silos: Part II (Slides)
-
Articles
Why Integrate for Operational Excellence?
-
Articles
Which Functions to Integrate for Operational Excellence
-
Articles
Processes to Connect and Achieve Operational Excellence
-
Infographics
Factors to Consider for Breaking Down Silos for Operational Excellence (Infographic)
-
Articles
Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
-
Reports & White Papers
Breaking Down Silos for Operational Excellence (Best Practices Report)
-
Articles
Q&A With Park Place Lexus On Its Process Improvement Approach
-
Case Study
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
-
Presentation Slides
Breaking Down Operational Silos at Park Place Lexus (Slides)
Featured Resources
Staff Selections
-
Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
-
Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
-
Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
-
Reports & White Papers
Engagement & The Employee Experience: Survey Report
-
Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
-
Articles
Drivers of Analytics Program Effectiveness
-
Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
-
Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
-
Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
