
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Collections
2020 Process and Performance Management Webinars
-
Collections
Closing the Change Management Gap
-
Collections
Digital Transformation: Strategy to Tactics
-
Articles
Managing Change for Digital Work
-
Collections
Change Management for Establishing a Data-Driven Culture
-
Collections
2019 Process and Performance Management Webinars
-
Collections
2019 Putting Process Frameworks into Action
-
Webinars & Videos
PCF Case Studies: How Organizations Use the Process Classification Framework
-
Infographics
Challenges Faced with Adopting a Process Framework
-
Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
-
Presentation Slides
Driving Collaboration and Value Through End-to-End Processes
-
Webinars & Videos
Driving Collaboration and Value Through End-to-End Processes
-
Case Study
Building a Process Thinking Culture: UPS Case Study
-
Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
-
Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
Featured Resources
Staff Selections
-
Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
-
Infographics
How Organizational Size Affects Process Program Structures
-
Articles
Understanding Management Layers & Spans of Control
-
Articles
Encouraging Collaboration in the New Reality
-
Articles
What Supply Chain Leaders Need to Know for 2021