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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
2020 Process and Performance Management Webinars
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Collections
Closing the Change Management Gap
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Collections
Digital Transformation: Strategy to Tactics
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Articles
Managing Change for Digital Work
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Collections
Change Management for Establishing a Data-Driven Culture
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Collections
2019 Process and Performance Management Webinars
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Collections
2019 Putting Process Frameworks into Action
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Webinars & Videos
PCF Case Studies: How Organizations Use the Process Classification Framework
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Infographics
Challenges Faced with Adopting a Process Framework
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Case Study
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
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Presentation Slides
Driving Collaboration and Value Through End-to-End Processes
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Webinars & Videos
Driving Collaboration and Value Through End-to-End Processes
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Case Study
Building a Process Thinking Culture: UPS Case Study
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Case Study
Transforming to be Product-Driven: Automotive Organization Case Study
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
