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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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Collections

Digital Transformation: Strategy to Tactics (Collection)

August 07, 2019
Webinars & Videos

PCF Case Studies: How Organizations Use the Process Classification Framework

August 02, 2019
Infographics

Challenges Faced with Adopting a Process Framework

July 19, 2019
Collections

2019 Putting Process Frameworks into Action (Collection)

June 26, 2019
Case Study

Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study

May 07, 2019
Webinars & Videos

Driving Collaboration and Value Through End-to-End Processes (Webinar)

March 28, 2019
Presentation Slides

Driving Collaboration and Value Through End-to-End Processes (Slides)

March 28, 2019
Case Study

Building a Process Thinking Culture: UPS Case Study

March 07, 2019
Case Study

Managing Change Across the Enterprise at Puget Sound Energy: Case Study

February 22, 2019
Case Study

Transforming to be Product-Driven: Automotive Organization Case Study

February 12, 2019
Collections

2019 Process and Performance Management Webinars Collection

January 31, 2019
Case Study

Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study

January 30, 2019
Articles

Understanding Your Change Management Maturity

January 08, 2019
Data and Measures

Measuring the Change Gap by Culture Analysis

December 17, 2018
Infographics

Change Led by Leadership (Infographic)

December 13, 2018

Ad asking for speakers to submit proposals for the conference

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Assessments

APQC Process Classification Framework (PCF)

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Resource Library

Digital Transformation: Strategy to Tactics (Collection)

PCF Case Studies: How Organizations Use the Process Classification Framework

Challenges Faced with Adopting a Process Framework

2019 Putting Process Frameworks into Action (Collection)

Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study

Driving Collaboration and Value Through End-to-End Processes (Webinar)

Driving Collaboration and Value Through End-to-End Processes (Slides)

Building a Process Thinking Culture: UPS Case Study

Managing Change Across the Enterprise at Puget Sound Energy: Case Study

Transforming to be Product-Driven: Automotive Organization Case Study

2019 Process and Performance Management Webinars Collection

Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study

Understanding Your Change Management Maturity

Measuring the Change Gap by Culture Analysis

Change Led by Leadership (Infographic)

Featured Resources

Best Practices for Knowledge Management Excellence: 2019

Identifying and Developing the Future Skills Needed in Sourcing and Procurement

Upping Your Change Engagement Game

How Finance Leaders Improve Planning by Improving Visibility into Performance

Better Together: Forming KM Partnerships and Alliances

How Finance Teams Improve Their Focus on FP&A

Supply Chain Analytics Survey Report

Improving Process Management Effectiveness (Best Practice Report)

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