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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Process and Performance Management Webinars
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Articles
Connecting Nueroscience, Creativity, and Change: Webinar Q&A
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Collections
Closing the Change Management Gap
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Case Study
People-Centered Change Management: Sunflower
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Digital Transformation: Strategy to Tactics
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Articles
Managing Change for Digital Work
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Articles
Change Management for Establishing a Data-driven Culture (Executive Summary)
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Collections
Change Management for Establishing a Data-Driven Culture
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Trends in Data and Analytics
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2019 Process and Performance Management Webinars
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Collections
2019 Putting Process Frameworks into Action
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Webinars & Videos
How to Make Change Sustainable in an Era of Constant Change
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Articles
Balancing the Workplace Ecosystem with Jane Walton
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Presentation Slides
How to Make Change Sustainable in an Era of Constant Change
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Webinars & Videos
PCF Case Studies: How Organizations Use the Process Classification Framework
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
