
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Digital Transformation: Strategy to Tactics
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Webinars & Videos
Practitioners’ Perspective: The Changing Face of Process Management
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Presentation Slides
Breaking Down Operational Silos: Part II
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Webinars & Videos
Breaking Down Operational Silos: Part II
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Articles
Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
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Infographics
Factors to Consider for Breaking Down Silos for Operational Excellence
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Articles
Processes to Connect and Achieve Operational Excellence
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Articles
Which Functions to Integrate for Operational Excellence
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Articles
Why Integrate for Operational Excellence?
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Reports & White Papers
Breaking Down Silos for Operational Excellence (Best Practices Report)
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Articles
Q&A With Park Place Lexus On Its Process Improvement Approach
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Case Study
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
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Webinars & Videos
Breaking Down Operational Silos at Park Place Lexus
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Presentation Slides
Breaking Down Operational Silos at Park Place Lexus
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021