Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Data-Driven Culture: How to Nurture, Lead, and Sustain It
To become a data-driven organization, you need a data-driven culture. When your organizational culture prizes evidence-based decisions over hunches and subjective judgements,…
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Collections|
Trends in Data and Analytics
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: KM Maturity Level Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Collections|
KM Essentials: Change Management
Change management can be described as the ability to proactively manage the “people side” of change and minimize resistance by using standard processes and approaches to help…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Role Level Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Articles|
Scoping a Benchmarking Study
To unearth best practices, leading organizations have often turned to benchmarking. In order to see a benchmarking project through to its completion, an accurately defined…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Revenue Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Region Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Infographics|
Change Management: How Process Programs Stack Up
Change management is the act of proactively managing change and minimizing the resistance to organizational change by engaging key stakeholders in the change process. This is…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Government/Military Industry
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: Services/Legal/ Professional Industry
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Data and Measures|
Bridging the Gap: Exploring Change Management Practices in KM: FTE Comparison
In June 2024, APQC conducted a rapid poll survey to examine how change management plays a vital role in knowledge management (KM). Year after year, change management remains…
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Change management is critical for instilling new behaviors and making sure they stick to help drive sustainable improvements. But there are plenty of factors that can…
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Collections|
Making Change Management Mindful
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Webinars & Videos|
Strategize, Execute, Transform: Mastering the 14 Critical Capabilities for Organizational Success
In a world where change is the only constant, the need for precise and comprehensive transformation strategies has never been more pressing. Yet, many transformation efforts…
Measure Spotlight Results
(1 - 5 of 214 Results)Other cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
Personnel cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
Time in weeks to complete projects that address an identified business exposure or opportunity (less than 20 percent of total annual revenue)
Time in weeks to complete projects that address an identified business exposure or opportunity (between 20 and 40 percent of total annual revenue)
Time in weeks to complete projects that address an identified business exposure or opportunity (between 40 and 60 percent of total annual revenue)
