
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
APQC's Benchmarking Project Plan Template (Excel Template)
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Articles
Scoping a Benchmarking Study
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Articles
Roles and Responsibilities of Benchmarking Team Members
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Tools & Templates
Scoping a Benchmarking Study (Excel Template)
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Reports & White Papers
Unparalleled Portfolio Management: Best-Practice Processes and Lessons Learned
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Collections
Unparalleled Portfolio Management: Best-Practice Processes and Lessons Learned
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Articles
Project Portfolio Management: Ensuring Objective Comparisons for Portfolio Decision Making
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Articles
Project Portfolio Management: Ensuring Knowledge Capture and Reuse
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Collections
Digital Transformation: Strategy to Tactics
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Presentation Slides
How to Make Change Sustainable in an Era of Constant Change
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Webinars & Videos
How to Make Change Sustainable in an Era of Constant Change
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Articles
Applying Agile in Knowledge Management
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Reports & White Papers
Trends in Data and Analytics: Survey Summary Report
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Tools & Templates
Timeline Charts
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Articles
Developing a KM Pilot Project
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration