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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
APQC's Seven Tenets of Process Management in Depth
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Tools & Templates
APQC's Seven Tenets of Process Management Interactive Framework
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Infographics
Seven Tenets of Process Management
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Case Study
Canadian Imperial Bank of Commerce Case Study: Using the PCF to Boost Process Map Efficiency
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Articles
Improving Process Management Maturity: Business Integration
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Articles
Improving Process Management Maturity: Process Management Infrastructure
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Articles
Improving Process Management Maturity: Process Models and Life Cycle
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Reports & White Papers
Improving Process Management Maturity: The Role of the Seven Tenets of Process Management
Featured Resources
Staff Selections
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Infographics
Benefits of O2C End-to-End Process Management
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Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Reports & White Papers
Sourcing and Procurement Blueprint for Success
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Webinars & Videos
Tools for Re-Engineering Your Processes
