
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
APQC's Seven Tenets of Process Management Interactive Framework
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Infographics
Seven Tenets of Process Management (Infographic)
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Case Study
Canadian Imperial Bank of Commerce Case Study: Using the PCF to Boost Process Map Efficiency
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Articles
Improving Process Management Maturity: Process Models and Life Cycle
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Articles
Improving Process Management Maturity: Process Management Infrastructure
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Articles
Improving Process Management Maturity: Business Integration
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Reports & White Papers
Improving Process Management Maturity: The Role of the Seven Tenets of Process Management
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Collections
APQC's Seven Tenets of Process Management in Depth (Collection)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)