Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Seven Tenets of Process Management
Process management can revolutionize the way an organization does business and generates value. APQC's Seven Tenets of Process Management℠ provide a clear framework any…
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Tools & Templates|
APQC's Seven Tenets of Process Management Interactive Framework
This interactive framework guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's…
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In 2017 APQC conducted its biannual PCF survey and compiled a series of case studies to understand how organizations leverage the PCF and identify how they can overcome some…
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Reports & White Papers|
Best Practices in Process Frameworks
The most common reason that people use process frameworks is to understand how processes relate to each other by grouping them into a classification structure. This, in turn,…
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Articles|
Summary of APQC's 2015 Process Conference
In October 2015, business process professionals from around the globe came together in Houston for APQC's Annual Process Conference. This year's event—titled Accelerating…
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APQC's Seven Tenets of Process Management℠ consistently form the foundation for successful process management programs and initiatives. If leaders focus on building strengths…
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APQC's Seven Tenets of Process Management℠ consistently form the foundation for successful process management programs and initiatives. If leaders focus on building strengths…
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APQC's Seven Tenets of Process Management℠ consistently form the foundation for successful process management programs and initiatives. If leaders focus on building strengths…
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Reports & White Papers|
Improving Process Management Maturity: The Role of the Seven Tenets of Process Management
APQC’s Seven Tenets of Process ManagementSM consistently form the foundation for successful process management programs and initiatives. If leaders focus on building…
Measure Spotlight Results
(1 - 5 of 251 Results)Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of business entity employees per FTE that performs the process group "develop and counsel employees"
End-users of company products and services subject to legal requests per business entity employee
Legal requests processed annually per 1,000 users subject to legal requests
Legal requests processed annually per legal requests team FTE
